Support

How to get help with TubeIntel AI dashboard, production setup, reports, billing, and Chrome extension.

Last updated 2026-06-30

Contact support

Support email: support@tubeintel.local

When the production domain is finalized, replace this placeholder support address with the real support inbox.

Information to include

Include your account email, plan, browser, operating system, and the page or feature where the issue happened.

For dashboard issues, include the URL, screenshot, and command-line output if running local build.

For Chrome extension issues, include the YouTube page type, extension version, screenshot, and chrome://extensions error.

Common topics

Login or plan access problems.

Manual payment approval and duplicate transaction issues.

Report generation or export issues.

Chrome extension loading, overlay, button, or permission issues.

Production deployment, environment variables, database migration, and store submission readiness.

Self-help checklist

Refresh the page and confirm the local server is running.

Check feature toggles if a feature is hidden or locked.

Reload the extension and refresh YouTube.

Check Final Production Deployment dashboard and environment variables.